Glenwood Springs, CO · Roaring Fork Valley

Hassle-Free Insurance Windshield Replacement in Glenwood Springs, CO

We bill your insurer directly and handle the paperwork, so you don't have to.

⭐ 5.0 Google Rating

I-CAR Certified ADAS

Locally Owned Since 2023

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A cracked windshield is annoying enough. The insurance part shouldn't be.

Plenty of drivers in the valley carry glass coverage and never use it, mostly because the claim sounds like a headache. We'll wrangle that part for you. Call us with your insurance card, and we'll get your insurer on the line, set up the claim, and bill them directly. You cover your deductible if your policy has one, and we handle the rest. We're locally owned right here in Glenwood Springs, and a real person picks up the phone every time.

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We Bill Your Insurer

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Claims Set Up in Minutes

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Your Shop, Your Choice

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What to Have Ready

Your insurance card and your vehicle's year, make and model. That's it.

We'll get your insurer on a three-way call, set up the claim together, and bill them directly. It usually takes about 10 minutes.

Brice and Colton Berentis of ACS Custom Auto Glass Boutique in Glenwood Springs, CO

About ACS Custom Auto Glass Boutique

ACS Custom Auto Glass Boutique started with one principle: do the job right, every time, no shortcuts. We're based right here in Glenwood Springs, serving drivers across the Roaring Fork Valley, from Glenwood to Aspen, New Castle to Carbondale.

What makes us different from the big national glass shops isn't just that we're local. We're I-CAR certified for ADAS calibration, one of very few glass shops in Colorado that can say that, and we handle it in-house after every replacement. We also carry DuPont-qualified technicians for PPF and tint. One shop, all the services, done right every time.

I-CAR Certified for ADAS Calibration
DuPont Qualified Installation Technicians
BBB Member
Proudly Serving the Roaring Fork Valley

Meet ACS

We Work With Your Insurance Company

We're an approved shop in the network most major insurers use for glass claims, and that network covers roughly 150 insurance companies. Odds are good yours is on the list. Here are some of the biggest names, along with the number each one uses for auto glass claims.

Even easier: call us first. We'll set up a three-way call with your insurer and start the claim together.

State Farm

888-624-4410

Dedicated glass claims line

GEICO

(800) 510-2291

Glass claims line

Progressive

1-800-776-4737

Claims line, used for glass

Allstate

1-800-ALLSTATE (1-800-255-7828)

Claims line, or file online

USAA

1-800-531-USAA (8722)

Claims line, or file in the USAA app

Liberty Mutual

1-800-225-2467

Claims line, or file a glass claim online

Farmers

1-800-435-7764

Claims Center

American Family

1-800-MYAMFAM (1-800-692-6326)

Glass Claims Department

The Hartford

1-800-892-8484

Glass hotline, 24/7

Nationwide

1-800-421-3535

Say "glass only" when you call

Travelers

1-800-252-4633

Claims line, or use the online Auto Glass Claim Center

Don't See Yours?

Give us a call anyway. Chances are we can still bill them directly.

Call (970) 279-3871

Claim numbers current as of October 2026. Always confirm with the number on your insurance card.

Does Insurance Cover Windshield Replacement?

In most cases, yes. Windshield damage that doesn't come from a crash, like a rock kicked up by a gravel truck on I-70, a hailstorm, or a branch coming down in the wind, usually falls under comprehensive coverage. So does insurance cover a cracked windshield? If you carry comprehensive, it usually does. Damage from a collision is typically handled under collision coverage instead.

Every policy reads a little differently, so your insurer always has the final word. The good news is we can check your coverage with them on the phone while you're with us.

Comprehensive Coverage and Your Windshield Replacement Deductible

Comprehensive coverage usually comes with a deductible, and for a full replacement, that deductible typically applies. Say yours is $500 and the replacement costs more than that: your insurer covers the difference. If the job costs less than your deductible, filing a claim doesn't make much sense, and we'll tell you so straight.

Repairs are often a different story. Many insurance companies waive their own deductible when a chip can be repaired instead of replaced, so it pays to catch damage early. Rules vary by insurer and policy (as of 2026), so check yours or ask us to check with you. And if your deductible does apply, you can use Klarna to split it into smaller payments instead of paying it all at once.

What Full Glass Coverage Means

Full glass coverage is an add-on some insurers offer that lowers or removes the deductible on glass claims. With it, a windshield replacement may cost you little or nothing out of pocket, depending on your policy.

Not sure if you have it? Your policy's declarations page will say, or we can find out on a quick call with your insurer.

What Your Claim Can Include

Windshield replacement: the most common glass claim we handle.
Rock chip repair: fixing a chip early can save the whole windshield.
ADAS calibration: if your vehicle has lane assist or collision warning cameras, insurers typically pay to recalibrate them after a replacement.
Window tint: if your glass was already tinted before it broke, insurance typically covers re-tinting the new glass. Brand-new tint on untinted glass isn't covered.

Every ACS Service
Under One Roof

Glass, calibration, tint and paint protection, all in one shop. Some of these are typically covered by insurance. Others are upgrades you pick for yourself.

Windshield Replacement

Often covered by insurance

OEM-grade glass installed by certified local technicians, with proper adhesive cure times and a seal check before you head out. We handle the claim with your insurer from start to finish.

Windshield Replacement

Rock Chip Repair

Often covered by insurance

Small chips fixed fast, before Colorado's temperature swings turn them into cracks. A quick repair keeps your original factory seal in place.

Rock Chip Repair

ADAS Calibration

Often covered by insurance

I-CAR certified recalibration of the cameras and sensors behind lane assist and collision warnings, done in-house after every replacement that needs it.

ADAS Calibration

Ceramic Window Tinting

Covered when replacing existing tint

DuPont-qualified installs that cut heat and glare without blocking your view. Insurance typically covers re-tinting only when the broken glass was already tinted.

Ceramic Window Tinting

Paint Protection Film

Upgrade

Clear film that guards your paint from rock chips, road salt and scratches. A smart call for anyone driving Colorado highways year-round.

Paint Protection Film

ExoShield Windshield Protection Film

Upgrade

We're a certified ExoShield installer and one of the first shops on the Western Slope to offer windshield film. It helps your glass shrug off rock hits, and it pairs well with a brand-new windshield.

Windshield Protection Film

Why Valley Drivers Trust ACS With Their Windshield Replacement Insurance Claim

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A Real Person Answers

Call us and you'll talk to a human, not a phone tree.

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We Bill Your Insurer Directly

Your insurer pays us, so you're not fronting the cost and chasing a check.

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Three-Way Call With Your Insurer

We get you and your insurer on the line together and set up the claim, usually in about 10 minutes.

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I-CAR Certified ADAS Calibration

Camera and sensor recalibration done right, in-house, after every replacement that needs it.

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Mobile Service When Your Vehicle Allows

Insurance jobs can often be done at your home or work. Vehicles that need ADAS calibration come into the shop so we can recalibrate the cameras properly.

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Pay Your Deductible Over Time

Use Klarna to split your deductible into smaller payments.

Insurance Agents and Fleet Managers: Let's Make Glass Claims Easy

If you're an insurance agent with clients across the valley, or you run a fleet of work trucks and vans, glass claims tend to show up in herds. Send your clients or drivers our way. We'll get the carrier on the line, schedule the work, and keep everyone posted, so you're not stuck playing middleman.

Newer fleet vehicles often need ADAS calibration after a windshield replacement, and we handle that in-house too. One call, one shop, and the job gets done right.

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How Our Auto Glass Insurance Claim Process Works

Give Us a Call

Have your insurance card handy. A real person will answer and confirm your vehicle, glass type and ADAS needs.

We Call Your Insurer Together

We set up a three-way call with your insurance company and get the claim started. It usually takes about 10 minutes.

Choose ACS on Any Online Portal

If your insurer sends you to an online scheduling site, look for the option to choose a different shop, then select ACS from the list.

Pick Mobile or In-Shop Service

Many jobs can be done at your home or work. Vehicles that need ADAS calibration come into our Glenwood Springs shop.

Your Insurer Pays Us Directly

You cover your deductible if your policy has one, and Klarna lets you pay it over time. Prefer to pay out of pocket? You can, and then submit the invoice to your insurer for reimbursement.

Colorado Law Lets You Choose Your Glass Shop

Here's something a lot of drivers don't know. Under Colorado law (C.R.S. 10-4-613), your insurance company can't require you to use a particular glass shop as a condition of paying your claim, and it has to pay for the shop you choose. Your insurer may still recommend one, and that's fine. The final call is yours, and you're welcome to keep it local.

Quick Tip

Sent to an Online Scheduling Portal? Here's How to Pick ACS

Some insurers route glass claims through an online scheduling site that suggests a national chain first. Look for a small button or link that says something like "choose another shop" or "select a different provider." Click it, find ACS, and pick us from the list of approved shops.

Stuck on the screen? Call us. We'll walk you through it, or we'll set up the claim with your insurer by phone instead.

📞 Call Us: (970) 279-3871

This is general information about Colorado law, not legal advice. Check your policy or ask your insurer about your specific coverage.

What Our Customers Say

5.0

★★★★★

Based on Google Reviews

★★★★★

"Been in twice now and both times have been amazing! Great staff, quick services, great finishing product! Would give many more stars."

Jon Johnson

★★★★★

"Great company to work with. Punctual, great prices, and customer service. Way better to support local at a fair price compared to nation wide companies!"

Stuart Anderson

★★★★★

"Great professional service, the guys there kept me informed through the whole process and their work turned out beautifully. Got a great deal with exceptional service."

Alicia Balizan

Memberships and Certifications

I-CAR Certified

Certified for ADAS calibration, one of a small number of shops in Colorado with this credential on file.

DuPont Qualified

Trained and certified for DuPont PPF and surface protection installation.

BBB Member

Accredited with the Better Business Bureau, accountable, transparent, and standing behind our work.

ExoShield

Certified ExoShield Installer

Trained on ExoShield film, with warranty registration and claims handled at our Glenwood Springs shop.

Frequently Asked Questions

It depends on your insurer and your claim history. Many drivers find a glass-only comprehensive claim doesn’t change their rate, but some insurers do look at how many claims you’ve filed. Your agent or insurer can tell you for sure before you file.

Compare your deductible to the cost of the job. If the replacement costs more than your deductible, filing usually makes sense. If it costs less, paying out of pocket is often the better move. Windshield replacement cost without insurance depends on your vehicle and whether it needs ADAS calibration, so call us for an exact quote and we’ll help you decide. Either way, Klarna is available if you’d rather pay over time.

If you carry comprehensive coverage, it usually will. Small chips can often be repaired instead of replaced, and many insurers waive the deductible for repairs. Get it looked at quickly, because Colorado’s freeze-thaw swings can turn a chip into a crack fast.

In most cases, yes. If your new windshield needs camera recalibration, insurers typically cover it as part of the replacement claim. ADAS calibration jobs are done in our shop, not through mobile service.

Yes. You can pay us directly and then submit your invoice to your insurance company for reimbursement. Check with your insurer first so you know what they’ll cover.

Often, yes. Many windshield replacement and chip repair jobs can be done at your home or work. Vehicles that need ADAS calibration have to come into the shop so we can recalibrate the cameras properly.

Hassle-Free Insurance Windshield Replacement in Glenwood Springs, CO

A cracked windshield is annoying enough. The insurance part shouldn't be.

About ACS Custom Auto Glass Boutique

We Work With Your Insurance Company

Does Insurance Cover Windshield Replacement?